Privacy regulations of our practice

General - The AVG is the new law to protect privacy and personal data. Under this law, an organisation working with personal data has certain obligations and the person whose data belongs to it has certain rights. In addition to this general law, specific rules apply to privacy in the healthcare sector. These rules are stated, among others, in the Medical Treatment Agreement Act (WGBO). This privacy regulation is intended to inform you of your rights and our obligations under the AVG and the WGBO.

GP practice

Our GP practices may process various personal data about you. This is necessary to treat you medically properly and necessary for the financial settlement of the treatment. In addition, processing may be necessary for, for example, combating serious danger to your health or to comply with a legal obligation (e.g. mandatory reporting of an infectious disease under the Public Health Act).

The duties of general practice
UHAC GP practices are the data controllers under the AVG for the processing of personal data that takes place in the practice. To the duties arising from this, practices are sufficient as follows:

• Your data is collected for specific purposes:for care provision;
  • For healthcare services
  • for effective management and policy;
  • to support scientific research, education and outreach.
• In principle, no processing takes place for other purposes.
• You will be informed that personal data about you will be processed. This may be done by your healthcare provider, but also through a leaflet or through our website.
• All staff within UHAC's GP practices have undertaken to treat your personal data confidentially.
• Your personal data is properly secured against unauthorised access.
• Your personal data will not be kept longer than necessary for proper care.

For medical data, this retention period is in principle 15 years (from the last treatment), unless longer retention is necessary, for example for the health of yourself or your children. This is at the discretion of the practitioner.

Your rights as a data subject

You have the following rights:

• The right to know whether and what personal data about you is being processed.
• The right to inspect and copy that data (insofar as it does not violate the privacy of another person).
• The right to correct, supplement or delete data if necessary.
• The right to request (partial) destruction of your medical data. This can only be granted if keeping the data is not of significant interest to another person and the data does not have to be kept under a legal regulation.
• The right to add a self-declaration (of a medical nature) to your file.
• The right to oppose the processing of your data in certain cases.

If you wish to exercise your rights, you can make this known verbally to your GP practice. Your interests may also be represented by a representative (such as a written agent, or your guardian or mentor).

Disclosure of your personal data to third parties

The employees of the general practices of UHAC have an obligation to treat your personal data confidentially. This means, for example, that the healthcare provider requires your explicit consent before providing your personal data. However, there are some exceptions to this rule. On the basis of a statutory provision, the healthcare provider's duty of confidentiality may be broken, but also when there is reason to fear a serious risk to your health or that of a third party. Moreover, if necessary, recorded data can be exchanged orally, in writing or digitally with other healthcare providers (e.g. the pharmacist who processes a prescription and thus receives data from the GP).

Data exchange

UHAC's GP practices, after you have given your specific consent, exchange information via the National Switch Point relevant medical data safely and reliably with the general practitioners' clinic (HAP). If you visited the HAP in the evening or at the weekend, the HAP in turn shares a truth message with the GP practice. This way, the GP knows exactly what complaints you visited the HAP with and what action was taken as a result. 

Medication data may also be shared with your pharmacy and your treating medical specialists. This includes the medication prescribed to you by your GP, as well as any intolerances, contraindications and allergies (ICA data). These can be taken into account by other prescribers and dispensers of medication. This is how we, as a GP practice, contribute to medication safety.

Transfer of your file

If you choose a new GP, it is important that your new GP is aware of your medical history. Your medical history is in your patient file. It is customary for your old GP to transfer the file electronically to your new GP. The old GP does this as soon as possible , at least within a month, after you have asked your old GP to transfer the file to your new GP.

Question or complaint?

Do you have a question or complaint? For example, about who we share data with or our handling of your medical data? If so, your GP will be happy to discuss this with you.

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